I have lived on an acreage for most of my adult life and have experienced different styles of wells and well water. I have even had to treat dugout water for household use because the well was a low producer. In any case I want to take a few minutes and explain a few...
A while back I wrote about some great customer service I received while on vacation. Today I wanted to talk about poor service and its effect on business. Recently I preformed an acreage inspection for a fine couple. When I explained my fees they were a bit surprised...
Two weeks ago I was singing the praises of an Air Canada employee for her great customer service. This week I have to thank yet another Air Canada lady for getting me out of a bind I created. That’s right I made a mistake and it was a costly one. The long and...
Aug 8, 2011
I recently repaired a partially cloged washer fill line. It was a bit tight but with a bit of extra elbow grease it came apart. A total of 5 minutes allowed the homeowner to once again wash in cold water, AFTER 5 YEARS! I couldn’t help but wonder how much extra...
On a recent flight across the country I experienced some great customer service and thought I would acknowledge it here. In my business I try to be as professional as possible and the great service I received from Laurie on an Air Canada flight reminded me of just how...
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