Two weeks ago I was singing the praises of an Air Canada employee for her great customer service. This week I have to thank yet another Air Canada lady for getting me out of a bind I created. That’s right I made a mistake and it was a costly one. The long and...
Aug 8, 2011
I recently repaired a partially cloged washer fill line. It was a bit tight but with a bit of extra elbow grease it came apart. A total of 5 minutes allowed the homeowner to once again wash in cold water, AFTER 5 YEARS! I couldn’t help but wonder how much extra...
On a recent flight across the country I experienced some great customer service and thought I would acknowledge it here. In my business I try to be as professional as possible and the great service I received from Laurie on an Air Canada flight reminded me of just how...
You can save 15% on your insurance if you burn wood. Wawanesa recognizes WETT inspected appliances to be professionally installed to code and for that the customer wins two ways! 1. Cheaper insurance for as long as no changes are made to stove installation. Yes year...
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